The second-hand marketplace Members Share Anger Over Size Updates
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification than originally posted as a result of the reclassification.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Modifications
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
Shopper Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, the platform withdrew an update regarding delivery choices after backlash from users.